FAQ

EDGE

Compatible smart phone for Edge 820

Edge 820 programs

1. Competition

For outdoor competition activity, we can choose Data Field specially for field and the information will be recorded.

2. Indoor

For Indoor competition activity, we can choose Data Field specially for field and the information will be recorded.

3. Training

For outdoor training activity, we can choose Data Field specially for field and the information will be recorded.

First time opening Edge 820

1. Chose language.

2. Set matrix/Rating scale measurement.

3. Set time format.

4. Set gender.


5. Set birth year.

6. Set weight.

7. Set height.

8. Set experience level.

9. Setting sensor.


10. Setting Bluetooth.


11. Setting activity profiles.

12. Confirm setting

13. Scroll down and read article

14. Finish and ready to use Edge 820

How to connect Edge 820 with Android

1. Select 3 line button.

2. Select Setting.

3. Select Bluetooth.


4. Select Open

5. Select “”Pair with Smart Phone””

6. Wait responding from smart phone.


7. Select 3 line.

8. Select “”Garmin device””

9. Select “”Add device””

10. Select Edge

11. Select Edge820

12. Select “”View Bluetooth Setting””


13. Open Bluetooth from Smartphone and “”Search””

14. Select Edge 820 device.

15. Verify Smartphone and Garmin Device password that shown on Edge 820.


16. Select “”Success””


17. Edge 820 is ready to use.

How to connect Edge 820 with iOS

1. select 3 lines.

2. Select setting.

3. Select Bluetooth

4. Select open.

5. Select “”Pair with Smartphone””

6. wait for Smartphone response.

7. Select “”Setting””

8. Select  “”Bluetooth””

9. Open “”Bluetooth””, If it doesn’t open yet.

10. Select “”Edge 820″”

11.  Check Smart Phone and Edge 820 password.

12. Edge 820 show success connection screen.

13. Open “”Garmin Connect””

14. Select “”Other””

15. Select “”Garmin Equipment””

16. Edge 820 ready to Sync

Unbox Edge 820
1. Edge 820
2. Installation Edge 820 accercry with bicycle (Quarter-turn Mount)
3. Installation Edge 820 accercry with bicycle (Out-front Mount)
4. Cedence Sensor
5. Rubber for installation Cadence Sensor
6. Speed Sensor
7. Heart Rate Sensor
8. Heart Rate Strap
9. Charger
10. Hand Book for Edge 820

 

GDR

External Connection

GDR C530 cannot connect to second camera GBC 30

 

First time opening GDR C530

1.Choose Language

2. Choose time format.

3. Set current time.


4. Choose date format.

5. Set date


6. Select Turn On/Off sound recording.

How does Parking Mode work?

1. Under normal circumstance.

 

2.Parking Mode will start after you turn off car engine.

 

3.In Standby of Parking Mode, light will blink.

 

4.If camera catch movement, it will starts record video and light NOT blink.

 

5. If you press any keys in Parking mode, it will displays this message.

 

6. Camera will shows current screen for few seconds.

 

Nuvi

How to update map for nüvi

Please visit: www.garmin.co.th to register your device before downloading new map. If you experience any problems regarding map update, please contact Garmin directly at email: marketing.asia@garmin.com or call: 886 2-26429199.

Lifetime Map Update Policy

Lifetime Map Update Policy Term and condition:

1. The company reserves the right to terminate or change such promotion without prior notice.

2. The right to Lifetime Map Update is only applicable to serial number of eligible devices.

3. User can’t transfer or sell the right of Lifetime Map Update to another device in any circumstances.

4. The right of Lifetime Map Update will be terminated if there is a change in operating system or map format that make it incompatible with such device, or the device can no longer open the current/new map file format for normal operation, or until Garmin declares that such device is now off-service.

The company reserves the right to terminate Lifetime Map Update service to any device effective immediately if found out that the serial number of such device has been copied, modified, sold, or distributed without the company’s consent.

 

Vivo

No notification from Line Message in VivoSmartHR+

Problem : In iOS 10, customer could not received notification from Line Message in VivoSmartHR+

Software Version Problem : Any version when connect with iOS 10

Problem cause : Changing of iOS 10

Way to fix problem : Close “”Letter Sealing”” system in LINE

 

Screen Blink in Vivosmart HR+

 

Problem : Screen blink irregularly when touch the screen

Software Version :  Before 2.40

Problem cause : Software problem

Way to fix problem : Garmin has software version 2.40 for fixing this problem

 

Vivosmart HR+ heart rate alert

1. Choose activity

2. Select option “”Alert””

3. Select “”Alert HR””

4. Choose alert zone.

5. Vivosmart HR+ will alert when your heart rate is too slow.

6. Vivosmart HR+ will alert when your heart rate is too fast.

VivoSmartHR+ cannot receive distance and speed while GPS is working normally

Problem : VivoSmartHR+ cannot receive distance and speed while GPS is working normally in every activity

Software Version : 2.90

Problem Cause : Software problem in vivosmart HR+ version 2.9

Way to fix problem :  Update new version in April 2017

VivoSmartHR+ has “not enough storage” notification

 

Problem : VivoSmartHR+ has “”not enough storage”” notification

Software Version : 2.90

Problem cause : Updating software though Garmin Connect in smart phone.

Way to fix problem : Update software thouhg Garmin Express in Personal Computer (PC)

 

 

VivosmartHR+ has notification with out vibration

Problem : VivosmartHR+ has notification with out vibration

Software version :  2.3

Problem cause :  Garmin Connect Server

Way to fix problem : Sync to Garmin Connect Server after 16 August 2016.

 

Other

Water Rating

Water Rating

We rigorously test our devices to make sure they’ll survive the activities for which they were designed. You should note that even if a device is above a depth it is rated for, it might still suffer water ingression if it is subjected to an activity that creates pressure on it that exceeds that depth rating.

IPX71

   Suitable:

Splashes

Rain or Snow

Showering

Incidental exposure to water of up to 1 meter for up to 30 minutes

   Unsuitable:

Swimming

Diving into water

Snorkeling or Scuba Diving

High-speed watersports

Swim2

   Suitable:

Splashes

Rain or Snow

Showering

Swimming

Diving into water

Snorkeling

   Unsuitable:

Scuba Diving

High-speed watersports

 

 

 

 

Water Sports

   Suitable:

Splashes

Rain or Snow

Showering

Swimming

Diving into water

Snorkeling

High-speed watersports

   Unsuitable:

Scuba Diving

 

 

 

 

 

 

1. Activities in this row also apply to wearable products rated to 1ATM/10m or 3ATM/30m
2. Activities in this row also apply to wearable products rated to 5ATM/50m and to 10ATM/100m, as well as dog products rated to 1ATM/10m

 

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